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What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Blog Post
Identifying Customer Experience Pain Points and How to Solve Them
Five of the most common customer experience pain points include: A lack of personalization, poor web design, confusing processes, inconsistent messaging, and support services.
Customer Experience
Jul 18, 2024
Blog Post
What Are the Benefits of a CRM in Retail?
The five major benefits of using a customer relationship management (CRM) solution that we cover in this blog include: personalized messaging, enhanced customer service, contact management, improved customer retention, automated workflows, and streamlined inventory management.
Digital Transformation
Apr 18, 2024
Blog Post
What Is MarTech? And Why is it Important to Your Business?
Discover what MarTech is, why it's important to be using modern marketing technology, and examples of tools you should be using today.
Marketing
May 22, 2023
Blog Post
What Is Lean Manufacturing and Do You Need It?
Learn about the core methods of lean manufacturing and discover which of the eight wastes you could be falling victim to unknowingly.
Digital Transformation
Jan 11, 2022
Blog Post
Most Desired Cloud Solutions By Businesses
What are the most sought-after cloud solutions among businesses today? Find out with this infographic that shows you the top 10 solutions.
Managed IT
Nov 12, 2021
Blog Post
Infographic: What Microsoft Dynamics 365 CRM Can Do for Your Sales and Marketing
What Microsoft Dynamics 365 CRM can do for your sales and marketing. Find out with this handy infographic that lays out what you can expect.
Marketing
Jul 30, 2021
Blog Post
The State of Data Analytics Adoption and What It Means
What is the current state of data analytics adoption among SMBs and what does the outlook look like going forward?
Digital Transformation
Feb 03, 2021
Blog Post
6 Ways to Improve Your Customer Experience Strategy
A quality customer experience strategy is a must in today's marketing world. Find out six simple ways you can improve yours today.
Marketing
Nov 24, 2020
Blog Post
Infographic: 8 Reasons to Use a Cloud CRM
Customer relationships are vital! Take a look at what the benefits of using a CRM system in your business are with this infographic.
Marketing
Nov 13, 2020
Blog Post
20 Customer Experience Stats SMBs Must Know
See these customer experience stats to see how CX is the primary competitive differentiator for SMBs in today's business world.
Digital Transformation
Nov 03, 2020