Managed Services
Comprehensive Expert-Driven Services
With IT, marketing, digital transformation (DX), cybersecurity, and print teams working together to support you, Impact is your holistic managed service provider.
Helping organizations achieve their goals for almost a quarter of a century, Impact understands clients’ pain points to the core. By partnering with us, you get access to world-class technology from top vendors, experts who care about improving your organization, and one managed service provider who works with you long term as your business evolves. Unleash your potential and improve your bottom line with Impact’s complete suite of managed services.
What Makes Us Different
Your Business Success Driven by Our Expert Team
When you work with one holistic provider, you eliminate blockages in communication and collaboration, and achieve greater, faster, more sustainable growth. Impact analyzes your operations, creates a tailored program, and delivers managed solutions for continuous progress across your organization.
- Virtual Chief Information Officer
- Business Development Specialist
- Field Network Engineers
- Project Management Operations
- MIT Operations
- District Manager
Improve Efficiency and Minimize Downtime with
Managed IT
When you rely on Impact, you ensure your IT network supports your business and is always operational while removing the need to hire, train, and retain staff. Our skilled specialists revamp your physical and digital environments and offer guidance from a centralized, local Unified Supports Operations center.
Meet the Team:
- Virtual Chief Information Officer
- Business Development Specialist
- Field Network Engineers
- Project Management Operations
- MIT Operations
- District Manager
- Virtual Chief Technology Officer
- Project Manager
- Business Development Specialist
- District Manager
- Developers
- Solution Architects
Accelerate Your Evolution by Creating a Roadmap for
Digital Transformation
Your digitization journey needs a roadmap that takes into account your current needs and future goals. Our committed change management and technology specialists ensure the tools you use serve your organization, open opportunities for your employees, and help you scale strategically.
Meet the Team:
- Virtual Chief Technology Officer
- Project Manager
- Business Development Specialist
- District Manager
- Developers
- Solution Architects
- Creative Director
- Copywriters
- User Experience
- Designers
- User Interface
- Production
- Research & Insights
- Developers
- Account Manager
Influence Your Audience with Passionate Creators Who Practice
Marketing
Your dedicated team of marketers, researchers, designers, and creators will work with you to meet promotional goals. Impact analyzes your business and market to create a program targeting your specific goals, whether they involve boosting your brand, recruiting new talent, or anything else.
Meet the Team:
- Creative Director
- Copywriters
- User Experience
- Designers
- User Interface
- Production
- Research & Insights
- Developers
- Account Manager
- Virtual Chief Security Information Officer
- Compliance Officer
- Account Manager
- Security Operations Center
- Service Desk
- Cybersecurity Analyst
- Cybersecurity Engineer
Defend and Monitor Your Business with Specialists in
Cybersecurity
Impact’s cybersecurity analysts, engineers, developers, and other specialists give your company the best possible defense. Guided by a virtual Chief Security Information Officer (vCISO) and supported by the specialists and technology available from our partner, DOT Security, you can rest easy while we handle threats to your business.
Meet the Team:
- Virtual Chief Security Information Officer
- Compliance Officer
- Account Manager
- Security Operations Center
- Service Desk
- Cybersecurity Analyst
- Cybersecurity Engineer
- Service Desk
- Account Manager
- Dedicated Service Technician
- District Manager
Assemble a Modern Fleet of Office Equipment with
Print Services
Impact’s managed print services offer the latest digital office equipment with the know-how to implement it, maintain it, and train your staff how to use it. Enjoy immediate support from our Unified Support Operations center (USO) and award-winning print technicians.
Meet the Team:
- Service Desk
- Account Manager
- Dedicated Service Technician
- District Manager
- Virtual Chief Information Officer
- Business Development Specialist
- Field Network Engineers
- Project Management Operations
- MIT Operations
- District Manager
- Virtual Chief Technology Officer
- Project Manager
- Business Development Specialist
- District Manager
- Developers
- Solution Architects
- Creative Director
- Copywriters
- User Experience
- Designers
- User Interface
- Production
- Research & Insights
- Developers
- Account Manager
- Virtual Chief Security Information Officer
- Compliance Officer
- Account Manager
- Security Operations Center
- Service Desk
- Cybersecurity Analyst
- Cybersecurity Engineer
- Service Desk
- Account Manager
- Dedicated Service Technician
- District Manager
Benefits
One Provider, Five Services, Endless Possibilities: Fuel Growth with Impact
From IT to marketing, Impact delivers the solutions to help you supercharge your business, all under one roof for maximum effectiveness.
Our Process
Custom Solutions, Proactive Results
Our process starts with a deep analysis of your environment and goals, leads into collaborative implementation, and continues with an ongoing evaluation to ensure your strategy is progressing with you.
01
Get to Know Each Other
Impact’s specialists meet with stakeholders throughout your organization and learn everything we can about your goals, how you operate, and what makes you unique while you also explore who we are and what we can do for you.
02
Formal Assessment
No matter which (or how many) of our services you work with, we’ll do a deep dive into what you’re currently doing, how it measures up against your competitors and market, and where you have room to improve.
03
Craft a Strategy
With your current state in mind, we build a plan together to help you get from where you are to where you want to go. That will include the overarching strategy, the tactics we’ll implement to achieve it, and the metrics we’ll use to measure success.
04
Execute the Plan
Impact’s expert technicians and creatives go to work on bringing your customized strategy to life. Over the agreed-upon timeline, we implement your unique stack of solutions and measure the effect they’re having on your business.
05
Regular Check-Ins
As your company evolves, your needs will evolve, too. That's why we regularly meet with you to demonstrate what we’ve done so far, where we’ve had to adjust the plan, and make sure our strategy still meets your changing goals, so we’re always on the same page.
Impact’s specialists meet with stakeholders throughout your organization and learn everything we can about your goals, how you operate, and what makes you unique while you also explore who we are and what we can do for you.
By The Numbers
45%
revenue growth
reported by digitally mature companies
400%
higher conversion rate
when your website creates great user experiences
30%
potential cost reduction
when working with a managed print services provider
152%
total ROI savings
when relying on a managed cybersecurity provider
50%
improved efficiency
for companies that rely on managed IT services
Client Results
Transforming Businesses, One Success Story at a Time
We take pride in providing our clients with custom solutions that help them succeed. Discover how Impact provided the tech and professional expertise to optimize PBK Architects’ IT environment.
Browse All Case Studies