Managed IT Training and Development

Impact offers an in-depth three-day course for all new Managed IT (MIT) employees, to be completed before client engagement, providing a thorough understanding of Impact’s services and helping employees identify their preferences and strengths. 

Managed IT Course

Led by MIT directors, this course familiarizes new hires with the organization's overarching goals and operational strategies.

The core of the MIT training is broken down into 10-15 modules. It gives employees access to top leadership, who offer insights into the decision-making processes and the impact on team dynamics and company culture.  

The primary objective is to ensure employees in various roles comprehend their interdependencies and significance within the organization.

Benefits of the Course

Throughout the course, team-building exercises encourage proactive communication, empathy, and collaborative skills among participants. Employees gain a thorough understanding of Impact's service offerings to clients, emphasizing the importance of delivering high-quality results from the outset of every job.

By exposing new hires to various training modules, the program enables individuals to discover their preferences and strengths, ensuring they are aligned with roles that best suit their skills and interests. This approach optimizes team efficiency and overall client satisfaction.

Ready to take your career in managed IT to the next level? Explore our current opportunities and consider joining Impact by visiting our careers page.