Client Services
24/7 Live Answer Support
Convenient and thorough business IT support, anytime. All included on your Impact contract.
What do you do when you’re working late and run into a serious tech issue? What happens if a crucial server fails at 2:00 am? Without a plan for these situations, you can waste hours of employee worktime and limit future opportunities by frustrating current clients. That’s where Impact’s 24/7 support comes in. No matter what time you call, a US-based, Impact-employed expert will answer within 60 seconds. We also perform proactive maintenance, so you always wake up with a solution instead of a problem.
Live answer
100% US-based and in-house
Fix issues remotely
Email support within 30 minutes
Live support in <1 minute
Proactive live support available
Remote Business IT Support for Immediate Fixes
Impact’s remote capabilities allow our specialists to handle most issues on the spot without even needing to send out a technician. Have your Impact ID on hand when you reach out to our Unified Support Operations (USO) center and be amazed as you get incredible service in just minutes.
