Why the IT Break/Fix Model is Broken | Webinar

Discover why the break/fix model is failing modern businesses and holding them back from reaching their fullest potential.  

Register below for our On Demand webinar on Wednesday, to learn how proactive, managed IT services can streamline operations, reduce costs, and prevent downtime. Transform your approach to IT management with insights from industry experts and real-world examples. Secure your spot today! 

What You’ll Learn

• Why the IT break/fix model actually hurts a business' ability to use technology
• The benefits of the managed IT model
• How Impact helps turn your technology into a strength that can propel you into the future

What’s Wrong with the Break/Fix IT Model?

The break/fix IT model is broken because it focuses on addressing technology issues only after they arise. It's a reactive approach that often leads to extended downtime, as problems must occur before they can be addressed, disrupting operations and reducing productivity. Plus, unplanned outages can incur high costs, including lost revenue, diminished customer trust, and emergency repair expenses.

This strategy is increasingly inadequate for modern businesses because technology is playing a bigger role in everyday operations.

The break/fix model also lacks strategy, leading to missed opportunities for optimizing systems and preventing issues before they escalate. It can also result in inconsistent IT spending, as businesses are hit with unexpected costs rather than predictable maintenance costs.  

The break/fix IT model fails to support long-term planning, creating an environment where technology lags behind your needs and your competitors, leaving you unable to execute the ideas, strategies, and initiatives you need to stay ahead.

Hear more from our experts! Use the form above to watch on demand!

Benefits of Managed IT vs. Break/Fix

• Proactive Maintenance: Managed IT providers monitor systems continuously, identifying and addressing potential issues before they cause downtime.
• Predictable Pricing: Regular, flat-rate fees for managed services provide consistent IT budgeting, eliminating the unpredictability of break/fix expenses
• Security: Managed IT includes ongoing security updates, vulnerability assessments, and compliance management, reducing the risk of data breaches.
• Scalability: Managed IT services scale with business needs, offering flexible solutions as companies grow or change.  
• Expert Support: Access to a team of IT professionals ensures quick, expert resolution of issues, improving overall efficiency and productivity.

Learn more about managed IT vs break/fix and some of the key things businesses need to consider when deciding between the two. Fill out the form above to hear more details from our IT experts!