IMPACT NETWORKING, LLC PRIVACY POLICY

Last Updated: January 22, 2026 
Effective Date: February 23, 2026

Impact Networking, LLC (“Impact,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our websites, interact with our digital properties, or use any products or services we host or provide (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information, and describes the rights available to individuals under applicable laws.

By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

We may modify this Policy periodically. When we do, we will update the “Last Updated” date above. Continued use of the Services after changes become effective signifies your acceptance of the revised terms.

1. INFORMATION WE COLLECT

We collect the following information directly from you, such as when you sign up to receive information from us, create a user account, send us an email or inquiry, or contract with us or make a payment or purchase through our websites, automatically from your device, and from third-party partners and service providers.

1.1 Information You Provide Directly

This includes:

  • Name
  • Email address
  • Phone number or mobile number
  • Company name
  • Work or billing address
  • Form submissions and inquiry details
  • User account information (e.g., Impact Customer Gateway)
  • Payment or order information processed via thirdparty payment processors

1.2 Information Collected Automatically

When you visit or interact with our Services, we and our thirdparty partners automatically collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system
  • Device settings
  • Session data and interaction events (e.g., pages viewed, clicks, scrolls, referring URL, timestamps, length of time spent viewing a page, etc.)
  • Approximate geolocation (derived from IP address)
  • Cookie, pixel, tag, and beacon data
  • Analytics data (e.g., Google Analytics, HubSpot analytics)

1.3 Information from Third Parties

We may receive personal information from:

  • Marketing and advertising platforms
  • CRM and analytics tools
  • Commercial data providers
  • Business partners and affiliates
  • Social media platforms

Our websites and communications include links to our account pages on various social media platforms (such as, but not limited to, Facebook, LinkedIn, Twitter, Instagram, YouTube). These platforms collect your personal information and track your use of our site or communications. These social media features are hosted by a third party and your interactions with these platforms are governed by the privacy policy of the company providing such functionality. We are not responsible for the contents or privacy practices of any such third party site or platform.

2. HOW WE USE PERSONAL INFORMATION

We use personal information for the following business and commercial purposes:

  • Providing and improving our Services
  • Customer service, support, and account management
  • Managing orders, transactions, and communications
  • Security, fraud prevention, and integrity protection
  • Marketing and promotional communications
  • Targeted advertising and audience matching programs (see Section 4)
  • Website analytics, diagnostic data, and performance insights
  • Compliance with legal and regulatory requirements
  • Internal business operations, including audits, training, and reporting

We will only use your personal information for purposes disclosed in this Policy or otherwise permitted by law. If we materially change how we use your information, we will notify you where legally required.

3. COOKIES, TRACKING TECHNOLOGIES & ANALYTICS

We and our third-party partners use cookies, pixels, tags, SDKs, and similar technologies to:

  • Recognize returning visitors
  • Measure site performance and traffic patterns
  • Analyze user behavior
  • Personalize content
  • Deliver and measure advertising

These tracking technologies transmit data to third parties. Depending on your jurisdiction, we may require your opt-in consent before placing nonessential cookies.

For more details or to modify your cookie preferences, please refer to our Cookie Policy.

4. ADVERTISING, CUSTOMER MATCH & AUDIENCE TARGETING

We use first-party customer information (such as email addresses or phone numbers) to create advertising audiences on platforms such as:

  • Google Ads Customer Match
  • LinkedIn Matched Audiences
  • HubSpot Advertising Tools

Before sharing identifiers, we apply cryptographic hashing (e.g., SHA256). Although hashing is a privacy enhancing measure, it remains a form of personal information disclosure under many U.S. privacy laws.

Platforms use this data only to match our customers to their accounts and to deliver Impact ads to those audiences. Matched data is subject to the platform’s privacy and retention policies.

You may opt out of targeted advertising (see Section 8).

5. HOW WE SHARE PERSONAL INFORMATION

We do not sell personal information. We share personal information for cross context behavioral advertising, as defined under the California Privacy Rights Act (CPRA).

We disclose personal information to:

5.1 Service Providers & Contractors

Including but not limited to:

  • Cloud hosting providers
  • Analytics platforms
  • Advertising networks
  • Customer relationship management tools
  • Website and IT service providers
  • Payment processors

These partners are contractually prohibited from using personal information for any purpose other than performing services on our behalf.

5.2 Legal, Compliance & Protection Purposes

We may disclose information to:

  • Courts, law enforcement, regulators
  • Legal advisors and auditors
  • Parties to a transaction involving a merger, sale, or acquisition of Impact

5.3 Affiliates & Successors in Interest

We disclose information to Impact’s affiliated entities as permitted by law, and may disclose information to Impact’s successor in interest in the event of a transaction involving the sale of Impact or substantially all of its assets.

6. INTERNATIONAL TRANSFERS

We may transfer, store, or process personal information in the United States or other countries where our service providers (including Google, Microsoft, HubSpot, Shopify, and other partners) operate data centers.

For users in the EEA, UK, or Switzerland, we rely on:

  • Standard Contractual Clauses (SCCs), or
  • Other appropriate safeguards

7. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including:

  • Providing services
  • Maintaining business records
  • Resolving disputes
  • Meeting legal obligations

Retention periods vary by category and may exceed 2 years where required by law or legitimate business need. Aggregated or anonymized data may be retained indefinitely.

8. YOUR PRIVACY RIGHTS

Depending on your state or country, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict or object to processing
  • Opt out of targeted advertising or “sharing”
  • Opt out of profiling in furtherance of automated decisionmaking
  • Request data portability
  • Withdraw consent
  • Appeal a denied request

To exercise your rights, contact us at: [email protected].

You may opt out of promotional emails by using the unsubscribe link in emails.

California residents may also use a “Do Not Sell or Share My Personal Information” link where applicable.

9. SECURITY

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is fully secure. If required by law, we will notify you of a data breach in a timely manner.

10. CHILDREN’S PRIVACY

Our Services are not designed for children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided data to us, contact us to request deletion.

11. THIRD-PARTY LINKS

The Services contain links to third-party websites, social media platforms and other third-party applications. We are not responsible for the content, security, or privacy practices of those third-party digital properties. We encourage you to review their privacy policies before providing personal information.

12. CONTACT INFORMATION / DATA PROTECTION

For privacy questions or requests, contact:

Impact Networking, LLC 
Attn: Privacy / Data Protection Team 
13875 W Boulton Blvd 
Lake Forest, IL 60045 
Email: [email protected] 
Phone: (847) 7852250

13. DISPUTE RESOLUTION; ARBITRATION AGREEMENT

PLEASE READ THIS SECTION CAREFULLY. 
IT REQUIRES YOU TO RESOLVE MOST DISPUTES WITH US THROUGH BINDING ARBITRATION AND WAIVES YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN CERTAIN CLASS ACTIONS. 
BY USING THE SERVICES, YOU AGREE TO THESE TERMS.

This Arbitration Agreement applies to any dispute, claim, or controversy arising out of or relating to this Privacy Policy, our data handling practices, our use or retention of personal information, the Services, or any alleged privacy or data rights violations (“Disputes”).

This section is intended to be interpreted broadly and is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1 et seq.

13.1 Informal Resolution Required First

Before filing a claim, you agree to contact us at [email protected] and attempt, in good faith, to resolve the Dispute informally for 30 days. Arbitration cannot be initiated until this period concludes, unless both parties agree otherwise.

13.2 Mandatory Binding Individual Arbitration

If the parties cannot resolve the Dispute informally, it shall be resolved exclusively through binding arbitration before one arbitrator administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Arbitration will take place in Lake County, Illinois, unless required otherwise by law or the arbitrator permits remote proceedings.
  • The arbitrator has exclusive authority to resolve all issues of arbitrability, including enforceability and interpretation of this Arbitration Agreement.

13.3 Class Action Waiver (Permitted Under FAA)

To the fullest extent permitted by law:

  • You and Impact agree that all arbitrations must be conducted on an individual basis only.
  • Class actions, class arbitrations, collective actions, private attorney general actions (except PAGA as noted below), and representative actions are NOT permitted.

You and Impact waive any right to bring or participate in a class action in court or in arbitration for any Dispute covered by this Agreement.

13.4 Waiver of Jury Trial (Within Arbitration)

To the extent a dispute proceeds in arbitration:

  • You and Impact waive the constitutional and statutory rights to a trial by jury.
  • Disputes will be resolved by a neutral arbitrator, not a judge or jury.

Note for California Residents

A standalone jury trial waiver is not enforceable in California courts. 
However, this waiver is enforceable here because it is part of a valid arbitration agreement governed by the FAA, which substitutes arbitration for jury trials.

13.5 California Specific Representative Action Notice

Under current California law:

  • This Arbitration Agreement does NOT waive your right to bring a representative claim under the California Private Attorneys General Act (“PAGA”).
  • Any such PAGA claim may be severed and litigated in court if required by law, while the individual components of the dispute are arbitrated.

13.6 Exceptions to Arbitration

This Arbitration Agreement does not apply to:

  1. Claims that cannot legally be arbitrated,
  2. Small claims court actions filed individually,
  3. Requests for injunctive or equitable relief regarding unauthorized access, theft, or misuse of data, or
  4. PAGA claims to the extent they are required to proceed in court.

13.7 Severability

If any portion of this Arbitration Agreement is held unenforceable:

  • That portion shall be severed,
  • The remainder shall continue in full force.

13.8 Opt Out Right

You may opt out of this Arbitration Agreement only by sending written notice to:

Impact Networking, LLC — Legal Department 
13875 W Boulton Blvd 
Lake Forest, IL 60045 
Email: [email protected]

Your email or letter must state:

  • Your full name,
  • Your contact information,
  • A clear statement that you decline this Arbitration Agreement.

You must send your opt out notice within 30 days of your first use of the Services after the Effective Date.

Opting out does not affect your other rights or obligations under this Privacy Policy.